Frequently asked
The questions we get most. Still stuck? Talk to us.
How long does the thermal hold last?
The Summit holds 12 hours hot or 24 hours cold; the Canyon and Ridge sit a little above and below that depending on capacity. Real-world times drop in extreme wind or sun.
What charges the smart cap?
USB-C, or the optional wireless charging stand. A full charge lasts about 9 days of standby on the Summit. The bottle works as a normal flask even with a flat cap.
Is the GPS a subscription?
No. The beacon pairs with the free companion app over Bluetooth and a low-power network. There is no monthly fee.
Can I put it in the dishwasher?
The titanium body is dishwasher-safe. The smart cap is hand-wash only to protect the electronics.
Which bottles fit the accessories?
Sleeves and mounts list their compatible bottles on each product page. The charging stand and speaker base fit every EVASION cap.
How do I track or return an order?
You get a tracking link by email at dispatch. To return, see the returns page.