Skip to content
EVASION

Returns

Changed your mind? Return anything unused within 30 days for a full refund. That is on top of your statutory 14-day right of withdrawal.

How it works

  • Email support@evasion.example with your order number.
  • We send you a prepaid return label.
  • Drop the parcel at any pick-up point.
  • We refund the original payment method within 5 working days of receiving it.

Condition

Items should come back unused and in their original packaging. Electronics inside the smart caps must be undamaged. We don't restock used hydration items for hygiene reasons.

Faulty items

If something arrives faulty or fails under warranty, we cover the return shipping and repair or replace it. See the terms of sale for warranty length.